amoCRM integration

EasyChat conversations become amoCRM deals without manual copy-paste

A new conversation creates a deal and links an exact contact, while later messages extend the record without duplicates.

Free start: 300 delivered operator push targets. The web chat keeps working after the limit; FCM, WebPush and SMS become available with a license.

What you get

EasyChat sends the customer name, contacts, channel, and a link to the original conversation.

Stable identifiers and a delivery ledger prevent a retried job from creating another deal.

The administrator selects the pipeline, stage, and owner; Digital Pipeline is enabled separately.

Create a long-lived token in amoCRM, save the account domain, test the connection, then select a pipeline and stage.

The integration screen shows connection health and safe diagnostics without exposing tokens.

Check an incoming message and an operator reply before moving the channel into production.

Self-hosted

Conversations, files, users and settings stay on your server.

EasyChat does not import old history. The token is stored encrypted, and automatic delivery starts only after explicit activation.
The exact attachment and action set depends on the channel API.
Conversations, files, users and settings stay on your server.

Does AI reply automatically?

Only when an administrator explicitly enables AI for an eligible conversation type. Service events and read-only channels are skipped.

Can I disable this channel?

Yes. Each channel is controlled independently and does not disable website chat or other integrations.

Where is the setup guide?

The step-by-step amoCRM guide is available in the EasyChat documentation.

Next step

Start free. Move to a license only after the widget, operator panel and phone work together in your environment.