One customer request queue
website chat conversations appear next to your website and other connected channels.
website chat integration
Fast website chat that keeps conversations on your server
The widget installs with one tag, adapts to mobile screens and sends the conversation to your local EasyChat panel.
Free start: 300 delivered operator push targets. The web chat keeps working after the limit; FCM, WebPush and SMS become available with a license.
What you get
Context stays visible
Operators see the source, history and attachments supported by the channel.
Reply from a browser or Android
Handle a new conversation wherever it is more convenient.
How it works
Connect the channel
Enable the widget and place the generated script tag before the closing </body> tag.
EasyChat verifies access
The integration screen shows connection health and safe diagnostics without exposing tokens.
Run a two-way test
Check an incoming message and an operator reply before moving the channel into production.
Self-hosted
What to know upfront
Conversations, files, users and settings stay on your server.
- Website chat has no time limit; the trial counts delivered operator push targets, not visitor messages.
- The exact attachment and action set depends on the channel API.
- Conversations, files, users and settings stay on your server.
Frequently asked questions
Does AI reply automatically?
Only when an administrator explicitly enables AI for an eligible conversation type. Service events and read-only channels are skipped.
Can I disable this channel?
Yes. Each channel is controlled independently and does not disable website chat or other integrations.
Where is the setup guide?
The step-by-step website chat guide is available in the EasyChat documentation.
Next step
Start freeVerify EasyChat with your own workflow
Start free. Move to a license only after the widget, operator panel and phone work together in your environment.